The Crisis Response Team (CRT) is a program of Hospice of Palm Beach County serving Palm Beach County's lay and professional community. In addition to group and individual counseling, services include crisis intervention and crisis management consultation for businesses. Every CRT member is a Masters level trained mental health professional. All are Certified Trauma Specialists licensed in the State of Florida, and all are extensively trained in crisis intervention.

CRT services range from a meeting with one individual to conducting large briefings involving several hundred staff. The program provides pre-incident education and management consultation, in addition to counseling for adults and children in the community. CRT offer options that best fit the unique needs of businesses planning crisis management procedures. The response is customized, based on each situation and assessment of the individuals involved.

Traumatic events can have a negative impact resulting in decreased productivity, increased absenteeism, greater utilization of health and mental health resources, reduced workplace cohesion, depression, paranoia, anxiety and many other symptoms. The rewards of intervention and counseling are tremendous when individuals and staff feel cared for and supported.